Cancellation Policy

🔹 Booking Confirmation Your session will be confirmed once the booking is completed and payment is processed. You will receive a confirmation email with meeting details and a short pre-call form to help us prepare effectively. 🔹 Session Fee & Value The fee for this Strategy Call covers the full consulting session. It is not a deposit. During this 60-minute call, you will receive expert insights, strategic guidance, and a tailored discussion of your business objectives in South Korea. This session is a stand-alone service and includes actionable advice, regardless of whether you proceed with a full consulting package. 🔹 Rescheduling & Cancellations You may reschedule up to 24 hours before your session using the link in your confirmation email. Cancellations made with less than 24 hours' notice are non-refundable, unless under exceptional circumstances (to be reviewed case-by-case). 🔹 No-Show Policy If you do not attend the scheduled call without notice, your session will be marked as a “no-show” and the fee will not be refunded. 🔹 Preparation To ensure a productive call, please complete the pre-session questionnaire at least 12 hours in advance. This enables us to tailor the discussion to your needs. 🔹 Confidentiality All information shared will be treated with the strictest confidentiality and will not be shared with third parties without written consent. 🔹 Post-Session Deliverables Within 72 business hours, you will receive: A summary of the key insights and recommendations discussed A personalized proposal if ongoing consulting or services are appropriate

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